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Sales / Customer Services

Job Description

A Customer Services coordinator is required by CareerWise Recruitment for our Cork based moulded plastics manufacturing client.

Role of this position

  • As customer services co ordinator you will be responsible for the day to day support and maintenance of Customer Accounts.
  • Building and forming good working relationships with the Key Account Managers.
  • Booking orders by agreed lead times, telephone calls, all aspects of complaints, new enquiries, stock control and forecasting, product sample requests etc
  • Proactively inform Customers on shorts & non-deliveries & deal with appropriately.
  • As customer services coordinator you will be comfortable using of varying computer systems
  • Liaise with Planning/Production & Logistics in relation to urgent deliveries, lead times.
  • Liaising with Key Account Managers to ensure smooth running of Customer Accounts.

JOB REQUIREMENTS

  • 2 + years proven sales / customer service experience, preferably in a manufacturing-related industry; ideally serving the agri,food , pharmaceutical or chemical industry
  • A relevant third level qualification is desirable, although not essential
  • Strong team player with excellent interpersonal skills, capable of performing to a high level with energy, a strong ability to implement continuous improvements
  • Computer literate - must have the ability to use Microsoft Word, Excel & Powerpoint
  • Solve problems in a timely and friendly manner with due respect to the customer at all times
  • Motivated and ambitious self-starter and capable of working on own initiative

Please call Diarmuid Buckley today for further information on 021- 4355432 or email: dbuckley@careerwise.ie Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.
CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.

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Sales / Customer Services

Cork Office

CareerWise Recruitment. EastGate Village, EastGate, Little Island, Cork.

Phone: +353 (0) 21 206 1900

Email: info@careerwise.ie