HR Client Associate needed for a pharmaceutical company in Cork. Opportunities for speakers of the following languages: French, Spanish, German, Italian, Brazilian Portuguese.
Role of this position
- Taking, assessing and resolving first line calls, chats, and emails on the helpdesk.
- Explain and applying HR policy and procedures to advise managers, employees and HR through their query.
- Manage escalations, direct or liaise inquiries where necessary to Shared Service Centre
- Maintain electronic employee personnel files.
- 2-3 years' experience in a call centre supporting operations preferably in HR
- Bachelor's Degree or equivalent work experience
- French, Spanish, Germany, Italian, Brazilian Portuguese
Interested? Then apply right now.
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