IT Specialist

IT Specialist required for manufacturing client based in Shannon, Co. Clare. The role of the IT Specialist is a hands-on role, with a high volume of activity. This is a new role due to growth in the business and demands being placed on the IT Department. Integrity and honesty are required in activities both internally and externally.

Responsibilities

• Provide tier 2 technical support and troubleshooting for desktop hardware, software, and peripherals, ensuring timely and effective resolution of escalated issues.

• Collaborate with tier 1 support teams and other internal stakeholders to diagnose and resolve complex desktop-related problems, ensuring minimal disruption to business operations.

• Monitor and maintain desktop security measures, implementing best practices and policies.

• Assist with the planning and execution of desktop-related projects and initiatives, ensuring alignment with business objectives and requirements.

• Support and manage PCs on the network and resolve computer networking issues

• Support Microsoft Office

• Server administration and support

• Internet protocols and their support

Requirements: 

• Hold a third level qualification in computer science or equivalent.

• Have proven recent experience in IT support / administration.

• Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent are a plus.

• Have strong knowledge of:

o Network Infrastructure Devices

o Azure

o Active Directory

o End point protection

o VMware.

o Windows Operating Systems.

• Have excellent written and oral communication skills

• Have good problem-solving abilities

• Have excellent attention to detail

Please contact James Farrar today for further information email: jfarrar@careerwise.ie
CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.