One of the world’s fastest growing companies, Uber, is to open the first customer support hub of its type outside the US in Limerick city, creating 300 jobs in the process.
The company is to create 150 jobs by the end of the year and around 300 when it is fully operational. Uber connects passengers who need lifts with a network of drivers in cities across the world with their Uber apps.
Uber has expanded rapidly worldwide in recent years, but is controversial. It has been banned in Spain and Berlin and its legality has been challenged by a number of governments and in particular by taxi firms who claim their use of unlicensed drivers is unsafe.
It started as a niche company in San Francisco in 2009 and now has a presence in over 300 cities worldwide, however, the Limerick operation is the first of the company’s “centres of excellence” to be located outside the US which will cater for customers in Europe, Asia and the Middle East.
The company has taken out a ten-year lease on a building in Thomas Street, which will employ 150 people by the end of the year.
The investment of €4m has been supported by the IDA and welcomed by the Government, which says it will provide a major boost to the Limerick city economy by providing a wide range of technology jobs.
Finance minister Michael Noonan said Uber’s investment was a “massive boost for Limerick and for the IT sector in Ireland”.
“We are particularly delighted to welcome a world leading company, operating at the cutting-edge of innovative technology, to Limerick city centre,” he said.
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