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Sales / Customer Services

Job Description

Part-Time Customer Service Coordinator required by CareerWise Recruitment for our Galway client. This is an evolving role that will support the customer service and marketing functions of the business. It is a very varied and challenging opportunity - you will never get bored!

Role of this position

  • Creating delivery runs
  • Contacting customers and processing payments manually as required
  • Formatting, uploading and optimising routes on Freight Forwarders portal
  • Printing and distribution of manifest, in a timely manner.
  • Managing payments and refunds
  • Responding to emails in a timely manner
  • Dealing with customer complaints
  • Dealing with phone queries
  • Liaise with customers who are having issues ordering
  • Updating daily and weekly trackers
  • Quickbooks - creating an order
  • Other tasks as required

JOB REQUIREMENTS

  • 2 years Customer Service experience in a busy envoirnment
  • Excellent interpersonal and communication skills.
  • Extremely well organised.
  • Proficiency with Microsoft Office Suite.
  • Good team player with strong ability to work on own initiative as well as part of a team

Please call Natalie O'Hanlon today for further information on 091 - 394 297 or email:nohanlon@careerwise.ie
CareerWise Recruitment (In Search of Excellence) Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.

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Sales / Customer Services

Cork Office

CareerWise Recruitment. EastGate Village, EastGate, Little Island, Cork.

Phone: +353 (0) 21 206 1900

Email: info@careerwise.ie